Front Office
Positions Available
- Front Office Duty Manager
- Front Office Night Manager
- Front Office Staff
Your Role
- Greet and assist guests upon arrival and provide luggage and concierge services when required.
- Assist with general guest enquiries in a professional manner and manage guest feedback.
- Be equipped to professionally respond to any situations within the hotel.
- Minimum two years' experience in a similar role.
- Experience with and a sound knowledge of 'Opera'.
- Adaptability / flexibility with work hours (able to work day and night shifts).
- Night Manager is responsible for night audit and reporting.
- Duty Manager is responsible for maintaining the operational standards of the hotel in the absence of senior management.
- Duty Manager will assist with roster management of the front office team.
- Management must maintain accuracy of cash and credit transactions within your department.