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Access is via a dedicated lift on the Jackson Street entrance.
Rain Room is an immersive art installation that allows you to walk through a downpour of continuous rain without getting wet. Motion sensors detect the movements of the human body as visitors navigate through the darkened space, becoming performers in this intersection of art, technology and nature. Please allow 30-40 minutes from your ticketed session time to experience Rain Room. This allows for your introduction to the work, 20 minutes inside Rain Room and time to explore the gift shop after.
The No. 16 Tram runs from the Melbourne’s CBD to St Kilda, with several stops located along Fitzroy Street. The No. 96 also runs from Melbourne’s north to St Kilda. We recommend disembarking at Stop 135 – Acland Street, opposite the Prince Hotel. If driving, on-site parking is available via the Jackson Street entrance to the Prince Hotel carpark, off-street parking is available on Acland and Fitzroy Streets.
Sessions are available in 20-minute intervals, 7-days a week. Opening times are Sunday to Wednesday 10am – 6pm, and Thursday to Saturday 10am – 9pm.
We recommend arriving at least 15 minutes prior to your session to ensure you have adequate time to park and store your belongings in provided lockers. Should you miss your scheduled time, we will endeavour to accommodate you if a subsequent spot is available. Unfortunately, we cannot guarantee a rescheduled visit
To reduce the possibility of getting wet, visitors are advised to progress slowly and sensibly through the Rain Room. Should you move too quickly, you may catch the drops of rain that have already fallen ahead of you. Visitors are discouraged from wearing dark, shiny or reflective fabric. Flat-soled shoes must always be worn (no heels please). Oh, and you won’t need an umbrella!
Over 500,000 people have experienced the Rain Room internationally and it is suitable for everyone. We request that children under 13 are accompanied by an adult and advised not to run or play. Children under the age of three are free but need to remain by the adult ticketholder’s side. Wheelchairs, forward-facing strollers and mobility scooters can be taken into the exhibition provided they weigh less than 500kg and are less than 1.5m in length.
Rain Room ticket holders are invited to experience a special Rain Room menu at Prince Dining Room. For just $40 per person enjoy a selection of Chef Dan’s seasonal dishes, all designed to share. Available Thursday – Sunday lunch only, pre-bookings essential. Rain Room ticket must be presented and offer only redeemable on day of Rain Room session.
Please note that refunds are not available. Any exchange requests are to be made via Ticketek by either phoning their Box Office on 13 28 49 or requesting an exchange online via the www.ticketek.com.au/help. Before requesting an exchange, please search availability for an appropriate date and time, and communicate that with a second option when you submit the request. Any changes are pending availability.