Front Office

Positions Available

  • Front Office Duty Manager
  • Front Office Night Manager
  • Front Office Staff

Your Role

  • Greet and assist guests upon arrival and provide luggage and concierge services when required.
  • Assist with general guest enquiries in a professional manner and manage guest feedback.
  • Be equipped to professionally respond to any situations within the hotel.
  • Minimum two years' experience in a similar role.
  • Experience with and a sound knowledge of 'Opera'.
  • Adaptability / flexibility with work hours (able to work day and night shifts).
  • Night Manager is responsible for night audit and reporting.
  • Duty Manager is responsible for maintaining the operational standards of the hotel in the absence of senior management.
  • Duty Manager will assist with roster management of the front office team.
  • Management must maintain accuracy of cash and credit transactions within your department.
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