All deliveries are made via Australia Post’s Parcel Post Service
Delivery is limited to Australia
Australia Post’s delivery guidelines specify the following times:
Metro: up to 2 business days
Country: up to 5 business days
Metro: up to 3-6 business days depending on destination points
Country: please allow more than 6 business days
Please note that there are network impacts and delivery delays owing to the Coronavirus pandemic.
Any card bearing the Mastercard, Visa or American Express logo can be used.
Pin Payments takes several steps to prevent unauthorised disclosure or modification of sensitive information.
As a Level 1 Service Provider, our software, systems and procedures have been assessed and certified to the highest level of compliance provided by the PCI Data Security Standards.
Pin Payments’ Product and website are subject to periodic manual and automated security audits. Audits are conducted internally as well as by third parties.
Sensitive Information Storage
Credit card information is encrypted and stored in a system completely isolated from Pin Payments. At no time is unencrypted card data stored on disk either inside Pin Payments’ system or in the card storage system. Internally card information is referenced only through the use of a token. The token is not derived from card information in any way.
All requests to our website and API are forced to use HTTPS to ensure encrypted communications.
Hosted Fields provides a library to outsource your acceptance of credit card payments to minimize your PCI requirements, while integrating seamlessly with your existing pages and styles. Using Hosted Fields allows a website to accept payments without ever handling credit card data.
We hope you’re delighted with your order. If you’re not perfectly satisfied, you may request a return for your item(s) within 28 days. You will then have a further 14 days following your request to return unsuitable items.
Once dispatched, we will send you an Australia Post tracking number. You can also request assistance tracking your delivery by contacting firstname.lastname@example.org
We don not require you to set up an account to place an order through our store.